Terms of Use

Note: This website is currently still under construction. Any orders and/or quotes will be completed with the help of a sales representative.

All prices and quantity are subject to change without notice or obligation. Prices do not include shipping and handling and applicable sales tax. Shipping and handling charges may vary. Orders are not considered valid until approved by Wireox. All prices are in U.S. Dollars.

While Wireox uses reasonable efforts to include accurate and up-to-date information in our marketing materials and website, Wireox makes no warranties or representations as to its accuracy. Wireox assumes no liability or responsibility for any errors or omissions in the content of our marketing material or website.

When purchasing from Wireox, the product(s) are warranted from defects in material and workmanship as specified on our Sales Invoice. Wireox provides a standard 90 day limited warranty on all its products from the date of purchase. This warranty does not cover liquid damage, customer abuse, or specifications being changed. Should these items fail under normal use during this time period, Wireox, will at its option, repair, or replace the defective item with a like or similar product. If the unit can not be repaired and a replacement unit is not readily available, Wireox, at its sole discretion may refund the purchase at the current market price. Refunds or credits are not offered when the units may be repaired or negligence of modification of, any part of the product. EXCEPT FOR THE FOREGOING EXPRESSED WARRANTY, Wireox, DISCLAIMS ALL WARRANTIES EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Exception to warranty offering:

• Equipment for which payment is not made in accordance with originally agreed upon terms.
• Equipment specifically offered AS-IS or superseded by other warranty.
• Equipment which, in the sole judgment of Wireox was abused, misused, altered, neglected by the customer or damaged in shipment.
• Any equipment that is beyond the warranty period. 

Any of Wireox equipment that is refused without prior notification given will result in charges applied for shipping and restocking. The restocking fee will be 20% of the total invoiced amount of the refused shipment. In the event of default, purchaser agrees to pay all necessary and reasonable collection agency fees and/or attorney fees and court costs.

Return Authorization Number:

All requests for warranty returns must be placed in writing via e-mail or faxed to (248) 542-4506 to our Warranty Department prior to sending equipment back to Wireox. Wireox will issue a Return Authorization number for all approved warranty returns. The Return Authorization number must appear on the outside of the shipping box. Equipment sent to Wireox without a Return Authorization Number will be refused and returned to the sender at their expense.

Note:
We will be charging a $200.00 handling fee for any NSF (Non Sufficient Funds) checks returned.